General Terms and Conditions of Business

1. General

These General Terms and Conditions of Business (hereinafter: the terms) govern the relationship between the client and the provider ABtoZ Consulting d.o.o., trading under the brand EQUIA (hereinafter: EQUIA or the provider), in the delivery of workshops, consulting and facilitation of team processes. The terms apply to all offers, orders and contracts concluded between the provider and the client.

By submitting an inquiry, accepting an offer, or concluding a contract, the client confirms that they have read and agree to these terms.

2. Provider Information

• Company name: ABtoZ Consulting d.o.o.
• Brand: EQUIA
• E-mail: info@equia.si
• Phone: 051 429 291

3. Services

EQUIA delivers workshops, consulting and facilitation of team processes in the field of business psychology. Individual modules typically last 2–4 hours, although shorter or longer versions, or longer processes involving multiple sessions, may be arranged by agreement. The content, scope and duration of the workshop are tailored to the client and defined in the offer or contract.

4. Offer and Conclusion of Agreement

Before preparing an offer, the provider typically conducts an introductory call, on the basis of which a tailored offer is prepared. The price depends on the length of the workshop, the number of participants and the modules selected. The offer is valid for 30 days from issuance, unless stated otherwise therein.

An agreement for the delivery of services is concluded when the client confirms the offer in writing (e-mail) or when the parties sign a contract. By confirming the offer, the client also accepts these general terms.

5. Prices and Payment Terms

All prices are stated in euros (EUR). ABtoZ Consulting d.o.o. is a VAT payer in accordance with applicable regulations; the VAT status is indicated on the offer and invoice issued.

The provider issues an invoice after the workshop has been delivered, or in accordance with the agreement in the offer. The payment term is 8 days from the date of invoice, unless otherwise agreed in the offer or contract. In the event of late payment, the provider may charge statutory default interest.

6. Cancellation and Rescheduling

The client may cancel or reschedule a workshop date in writing (e-mail). The following conditions apply:

• more than 14 days before the agreed date: free cancellation or rescheduling;
• between 14 and 7 days before the date: the provider may charge 50% of the agreed price or cover costs already incurred in preparation;
• less than 7 days before the date, or in the event of non-attendance: the provider may charge the full agreed price.

In the event of force majeure (illness of the provider, other exceptional events), the parties will agree in good faith on a new date without additional costs.

7. Client Obligations

The client undertakes to provide the provider, in a timely manner, with the information necessary to prepare and deliver the workshop, to ensure suitable premises and technical conditions (where the workshop takes place on the client's premises), and to ensure participants' attendance at the agreed time.

8. Confidentiality

The provider undertakes to treat as confidential all information obtained in the course of preparing and delivering workshops (business information, the content of discussions, participants' personal experiences), and not to disclose it to third parties without the prior consent of the client or participant, except where required by law.

9. Intellectual Property Rights

All materials, methodologies and content used or provided by the provider to the client in connection with workshops are the copyrighted work of the provider or its partners and are intended for the client's internal use. They may not be reproduced, disclosed to third parties, or used for commercial purposes without the provider's prior written consent.

10. Liability

The provider strives to deliver services in a professional and high-quality manner. EQUIA's workshops are developmental and educational in nature and do not replace psychotherapeutic or medical treatment. The provider is not liable for indirect damage, lost profit, or business decisions made by the client on the basis of the workshops.

11. Protection of Personal Data

The processing of personal data is governed by the Privacy Policy, which forms an integral part of these terms.

12. Dispute Resolution and Governing Law

The relationship between the provider and the client is governed by the law of the Republic of Slovenia. The parties shall endeavor to resolve any disputes amicably; otherwise, the competent court in Ljubljana shall have jurisdiction.

13. Amendments to the Terms

The provider reserves the right to amend these terms. The version in force at any given time is published on EQUIA's website. Agreements already concluded remain subject to the terms in force at the time of conclusion.